Hotel guests value free Wi-Fi over other amenities

Il-konnettività tegħleb bil-bosta l-kumditajiet l-oħra kollha tal-lukanda skont stħarriġ riċenti li sar minn GO Airport Express, li sservi l-Ajruport Internazzjonali ta’ O’Hare u l-Ajruport ta’ Midway.

Kważi 200 persuna pparteċipaw fl-istħarriġ li staqsa lill-vjaġġaturi, x'inhu, apparti l-kolazzjon, il-freebie favorit tagħhom fil-lukanda; 68 fil-mija ta’ dawk li wieġbu ċċekkjaw il-Wi-Fi.

The second top answer, at 14 percent, was free transportation between the hotel and the airports. Following that were happy hour and in-room coffee and tea, tied at five percent.

Użu tal-klabb tas-saħħa u l-pool, cookies b'xejn u snacks oħra kienu preferuti minn tlieta fil-mija. Kumditajiet oħra elenkati fl-istħarriġ kienu jinkludu gazzetti; check-in tal-linja tal-ajru u tal-bagalji fuq il-post; l-użu kumplimentari ta' umbrelel u roti u ilbiesi tal-banju fuq il-post; inqas minn wieħed fil-mija ta’ dawk li wieġbu għażlu xi waħda minn dawn l-għażliet bħala l-favoriti tagħhom.

“Today’s travelers have made it clear they want and need to be connected at all times, and they don’t want to be charged for it,” says John McCarthy, president, GO Airport Express. “In order to build and maintain loyalty, properties should be responsive to this widely preferred amenity.”

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